Terms & Conditions

Applicability of The Agreement:

In these terms and conditions, references to “we”, “our”, and “us” are to Ray Travels India Pvt Ltd and "you", “their”, "user" or "customer" signifies "user" or "customer". If you use the website with the intent to view, search or avail services offerd by Ray Travels India Pvt Ltd or click to accept or agree to this Terms and conditions presented to you while using our website, we will consider this as your acceptance to all of its terms and conditions. If you do not accept these Terms and Conditions; then please terminate the use of the website immediately.


You acknowledge that the www.raytravelsindia.com serves as an online platform that facilitates and assist customers across the world to plan their holiday, tour to their desired destination at the most competitive rates. By using, visiting, registering for the website, including the enquiring or purchasing services presented, promoted, and displayed on the Website, and by clicking on "I have read and agree to the terms and conditions," you hereby certify that:.

• You are a prospective service user.

• You are authorized to enter these Terms and Conditions.

• You authorize the transfer of payment for services requested through the website.

• You agree to be bound by all the rules of these Terms and Conditions and any other documents incorporated by reference herein.

User's Responsibility of Cognizance of This Agreement

The Users participating on our website with the intent to visit, enquire or avail services from Ray Travels India Pvt Ltd are recommended to read, understand and expressly accepted the terms and conditions set forth, which shall govern the transaction or provision of services offered by Ray Travels India Pvt Ltd for all purposes including viewing, enquiring, participating or availing services.

The rights and liabilities of the user and Ray Travels India Pvt Ltd with respect to any services to be offered by us shall be covered under this agreement.

Ray Travels India Pvt Ltd has the sole right, to terminate the access to our website at any time, without notice, for general maintenance or any reason what so ever.

If you don’t agree with terms and Conditions set forth, you must not click to confirm your acceptance. You must also discontinue viewing or participating in this Website immediately.

You specifically agree that by using the website, you are at least 14 years of age and you are competent under the law to enter into a legally binding and enforceable contract.

Fees Payment

Ray Travels India Pvt Ltd in its sole discretion have the authority to charge listing fees for the bookings, as well as transaction fees based on certain completed transactions for using the services (booking flights and hotels). Moreover, we also reserve the right to modify any and all fees from time to time, without notice.

The Users or/ and Customers shall be completely responsible for all charges, fees, duties, taxes, against the use of the services offered on our website.

If there is any short charging by us for services listed or transaction fee or any other fee or service due to any technical or other reason, we reserve the sole right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

If at any rare circumstances, the reservation has not been confirmed for any reason whatsoever, we will process the refund and intimate you of the same.

Third Party Account Information

While availing services from Ray Travels India Pvt Ltd, the User authorizes us and our agents to access third party sites, including that of Banks and other payment gateways, designated by the user or on their behalf for retrieving the requested information.

While registering with us, the User shall create a password and is responsible for maintaining the confidentiality of the password and the account.

The User is completely responsible for all activities that occur while using their password or account. It is their responsibility to notify us immediately in writing of any unauthorized use of their password or account or any other security threat or breach. We will not be responsible for any loss that may be occurred as a result of unauthorized use of his/her password or account, either with or without his/her knowledge.